Ambitious, internationally experienced BUSINESS ANALYST with 8 years’ experience across Technology and Banking. Highly accomplished with a verifiable record in Project Management, data analysis, requirements gathering and business process mapping. Now seeking next challenging contract opportunity - available in February/March. Expertise • Project Management & Business Analysis • Extensive Business Process Modeling (BPMN 2.0) • Powerful project planning and implementation skills - delivery focused and high attention to detail • Rational and analytical approach to problem solving • Excellent communication and presentation skills • Reliably meets demanding deadlines and targets working under pressure
Short-term contract - 1 renewal. Involved in 2 projects: Compiling a global data inventory of personal data for GDPR regulation and secondly UAT and rollout of Contract Automation software on Agile project, replacing manual process. • Successfully delivered project to build personal data inventory in preparation for GDPR. Conducted workshops to complete questionnaires with System Owners for 130 systems across ARM globally, becoming Subject Matter Expert of the Protecting Privacy Data objectives • Used technical skills to run UAT for Contract Automation software by writing test scripts for functional and non-functional testing • Mapped end-to-end detailed AS-IS processes across multiple business areas and products, often from no prior documentation to influence system configuration beyond MVP. Gathered requirements from business stakeholders and created TO-BE processes • Created training materials and delivered training for Legal and Business Approvers
Contract - Team responsible for re-branding of all digital and physical collateral from RBS to new challenger bank Williams & Glyn. • Responsible for analysis and scoping of 760,000+ target values to Technology and Non-Platform applications within RBS for stand-up at Williams and Glyn. Assumed SME role for Business Owners with regards to Branding processes • Revised Business Requirements Document to include new scoping changes for Technology systems • PMO Support - built master dashboard summarising progress for senior management. Assisted in creating project closure documents
Project Manager and Junior Product Manager role at B2B app start-up (first employee). Handled a diverse range of responsibilities from client resolution through to testing and Project Management. • Project managed and delivered bespoke B2B app projects to clients in the Travel and Corporate Training / Sponsorship areas - ranging from £20,000 - £250,000 in value • Responsible for costing, estimating and planning projects, which tracked project objectives and delivery of Android and iOS apps, in addition to API functionality. Managed relationship between client and Development team in Poland • Worked with clients to identify, research and mock-up custom-built product features, feasibility and cost • Product Manager role - wrote functional specifications for product and operator interface and heavily involved in user testing • Supported Sales team in helping to produce marketing collateral, building bespoke apps and identifying new sectors • Researched and produced advertising revenue strategy to support launch of B2C version of the app • Designed and successfully delivered training program for launch of premium features to 70 clients and created user guides • First point of contact for clients, successfully analysing and resolving technical issues.
Contract – 2 renewals. Successfully managed, delivered and closed a global Audit driven project, working to tight deadlines. Secured extension to join new Barclays wide regulatory Agile project (Dodd -Frank) • Successfully delivered project to work with 36 settlement systems to create Implementation plans and recommendations to align to the golden source for counterparty records, working to a tight deadline • Identification of in-scope systems to define the appropriate scope, the creation of all project documentation (PID, RAIDs, Senior Management status reports) and set-up workshops with global system owners to define approach and obtain sign-off • Worked with system owners to verify the AS-IS and TO-BE statuses and created system process data flows for evidence • Cover for department's PMO Analyst duties, maintaining Book of Works and submission of committee reports. • Second role – Migration project of set up of new Intermediate Holding Companies (IHC) structure in Barclay’s golden source system, following Agile methodology. Analysed new attributes between the golden source and downstream consumers, remediation of data and working with stakeholders to identify requirements. Participated in daily sprints
• Mountbatten Programme – a year’s paid full-time internship in New York • Responsible for preparing ISDA drafts and executing different OTC derivative product master agreements • Covered operations and control for all Private Bank products offered, including FX, OTC derivatives, and Structured Notes for ultra-high net-worth clients (>$25m) in accordance with Dodd-Frank • Maintained Capital Market’s client trade eligibility spreadsheets • Successfully delivered a project to move and maintain Excel-based metrics to a Risk and Control dashboard (Qlikview)