Business Analyst

Largs

Focussed Business, eCommerce Analyst, specialising in SAAS projects, regression testing of all software solutions, mobile applications, 3rd party websites i.e. Dollar Thrifty, Cathay Pacific

Key Skills
  • Six Sigma
  • Lean Principles
  • Team building
  • Systems implementation
  • Multi-site operations
  • Flexible
  • Market penetration
  • Project Management

Work Experience

Business Analyst

Calmac Ferries Ltd8 months

Implementation of a new ePOS system (SAAS) ● Organise and run meetings ● Translate high level business requirements into functional specification ● Document Non-functional requirements ● Transition from requirements gathering to configuration, test and release phases of project ● Support the execution of the test plan ● Requirements gathering ● Document ‘As is’ & ‘To be ‘process. ● Stakeholder management ● Writing Specifications for all Changes ● Implement workshops


eCommerce Analyst EMEA

Hertz Europe Ltd 2 months

Hertz website, mobile applications, Usability/Regression testing • Document Business requirements of individual projects(BRD) • Carry out testing and approval of programming changes in both development and production environments via JIRA • Content support/problem solving for EMEA web, travel agents users via CMS System(Interwoven) • Update special offers via Double Click • Working with the Marketing department tracking customer experience, behaviour, journey through Omniture. • Regression testing of all new mobile applications


Business Analyst/SME

Novado Enterprises5 Years

Implementation of a new ePOS system (SAAS) ● Organise and run meetings/workshops ● Document Non-Functional requirements ● Transition from requirements gathering to configuration, test and release phases of project. ● Stakeholder Management ● Support the execution of the test plan ● Subject Matter Expert


eCommerce Analyst EMEA

Hertz Europe Ltd4 Years

Hertz website, mobile applications, Usability/Regression testing ● Document Business requirements of individual projects(BRD ● Carry out testing and approval of programming changes in both development and production environments ● Content support/problem solving for EMEA web, travel agents users via CMS System(Interwoven ) ● Production of Functional Specification ● Regression testing of all new mobile applications


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