Annie has been engaged in business analysis for some 25 years of waterfall and agile experience and has proved to be a valuable member of the programme team from both IT and business perspective. She has substantial business requirements gathering and business analysis experience together with business process modelling skills in both the private and public sector (the last fifteen or so years of which she has been working for various Public Sector bodies). She has is working on the Transition and Strategy Programme (completion of the a major Transformation Programme (Transforming Rehabilitation Programme)) producing the High Level Business Requirements / User Stories and Swim Lanes to enable the allocation of Low and Medium Risk Offenders to the Private Sector for Offender Management. The offender detail ‘xml’ messages and other associated information messages are transferred across the Strategic Partner Gateway to one of 21 Community Rehabilitation Companies (Private Sector). This was an Agile / Waterfall Development. The MVP went live on time in December 2015 and the ‘Implementation of Functionality’ is scheduled to be implemented over the next coming weeks. As a business analyst she understands the importance of agreed user requirements / user stories and the need to ensure the product delivered meets the business need and supports the key business drivers; also the need for robust business process models. She has the ability to assimilate large amounts of information and get to the core of the issue to enable her to understand, explain and document complex requirements and processes in a clear and unambiguous manner. She is particularly adept at analysing, understanding and documenting business processes / swim lanes and elaborating the ‘To Be’ business process models into requirement specifications and ultimately into a functional specification. She has a proven track record of business analysis experience across the full project life cycle including working on both small and large scale change projects to a high standard of delivery. She has the ability to facilitate groups and sceptical audiences to a consensus. She has the ability to stand her ground without becoming confrontational. She has good influencing, persuasion and negotiating skills to achieve a win/win conclusion with all stakeholders including stakeholders from other business divisions and government departments. She has the ability to form and foster good relationships with people from a wide variety of back grounds. She is delivery focussed and works well in a high stress environment and her enthusiasm for a challenge will make her an asset to the team.
Transition and Strategy Programme – Annie working as the lead Business analyst produced the Swim Lanes and Requirements / User Stores for this complex Programme. She is producing the High Level Business Requirements / User Stories and Swim Lanes to enable the allocation of Low and Medium Risk Offenders (across the Strategic Partner Gateway) to the Private Sector for Offender Management. Due to the complexity of this work Annie is liaising with 3 Suppliers providing different aspects of the deliverydocumentation. Very difficult Programme and extremely tight deadlines.
NPS Probation Enhancements Portfolio (NpEP) – Annie is working as a Senior Business Analyst (with the Business, Project Managers and other Business Analysts) managing and evaluating a portfolio of Work Items / packages. The work packages were assessed and this information provided to the Senior Business Owner to inform a decision as to their inclusion in the ‘Portfolio’ going forward. Dead line for this piece of work is challenging.
Transforming Rehabilitation Programme - Annie worked as the Senior Business Analyst to capture and document to be process and Business Requirements for the key business areas of the Transforming Rehabilitation Programme. The HLBRs documented the necessary changes required to Authority Systems to support the Rehabilitation Programme. These documents were produced within the time frame and approved by Senior Civil Servants. Extremely tight deadlines and the Programme delivered on time. Prisons Competion Phase 2 – Annie produced the ICT & IA Requirements, Bidder Guidance, Context and Background for this competion and ‘As Is’ Description of each of the 8 Prisons incl.: architecture, systems, cabling, etc. Competition now completed. Community Payback Competition - Annie had been taken on by NOMS to capture the business processes, ICT & IA requirements and the Bidder’s Response Requirements (Bidder’s Guidance) for the NOMS Community Payback Invitation to Tender for London Probation Service. Again this piece of work was delivered on time and very well received by both the Business and MOJ ICT – comments on Annie’s work ‘Well written and Fit for Purpose’ & ‘Annie has received some glowing feedback from procurement on the documents she has produced to support the bid process so It makes sense for us all to know there is an "exemplar" we can use in future’. Both these emails are available if required.
Annie has been taken on by the Pensions Ombudsman for 4 – 6 weeks to capture and document the business processes and requirements for a new Casework Management System. Annie’s responsibility is to document the ‘To Be’ Business Processes for the proposed new system, identifying areas of weakness and suggesting areas for improvement and to prepare a Schedule of Requirements for inclusion in the ITT. She is the only IT professional within the organisation. This is no mean feat in such a short space of time, she was chosen for the role because of her ability to deliver on time and to fit into the organisation. This piece of work was delivered on time and within budget.
Lead Business Analyst – Activity Based Costing Project – Phase 1 and 2 Produced the ‘As Is’ business process maps for all key activities within the Crown Court & for Pre Court and Post Court functions and Compliance and Enforcement within the Magistrates’ Court; Played a lead role in the ABC survey, assisted in the development of the toolkit (for Phase 2) for individual or team use to ensure that a robust collection exercise was undertaken; Documented the methodology and assumptions to support the Pre and Post Court magistrates’ court and Crown Court ABC Model. The Models have been received by the Project Board favourably and signed off. Phase 1 and 2 of the project were delivered successfully on time and to specification; also within budget. Extremely tight deadline.
Mapped high level Business Rules to Use Cases and the Contract Schedule of Requirements. Gained agreement of the Business Rules within the programme before the supplier undertook the detailed elaboration of the Business Rules to form the functional specifications. This was a difficult task as the Schedule of Requirements were written in procurement language by none user personnel. Engaged by NPIA to do this specific piece of work – this was completed on time and within the NPIA budget constraints.
Developed and gained sign off from the business of the ‘To be’ national business processes to take advantage of the Libra Case Management System solution. Working in collaboration with other team members to secure the delivery of ‘To be’ national business processes to time and to the required high standard – very tight timescales. DELIVERED ON TIME. Developed and gained sign off from the business of the ‘As Is’ Process Models for the processing of summary offences in the Magistrates’ Courts. Analysed and produced the high level requirements for each of the options in the business case for the proposed Bulk Processing Centre. DELIVERED ON TIME. Case Sampling Exercise – Defined and gained agreement of the requirements for the options paper. This information provided the basis for a paper for Crime and Strategy Director. DELIVERED ON TIME.
Project to deliver a new XML channel for handling declarations from trade this new channel will supplement the existing email and web routes.
Call Centre for Farmers and Traders (Change Programme)
DWP E01 2003 Programme / Child Support Agency