An accomplished and capable P2P (Purchase to Pay) professional with 11 years’ experience of SAP FICO, MM, ERP, SRM, and VIM Open Text. Career to date has been cross sector, spanning private and public sectors, reflecting versatility. Offers a proven track record of high performance and successfully channels financial acumen, intellectual capacity and analytical skills to ensure excellence is reliably delivered to every stakeholder. Thrives on a challenge and enjoys working in a demanding role in a team-oriented work environment. Experienced at taking a leadership role and excels at motivating collaborative effort. Builds strong business and external relationships based on trust. Well versed in influencing others through leadership by example and promotion of best practice. Now seeking new opportunities. Key Skills ACCOUNTS PAYABLE: Extensively experienced at monitoring the AP process; overseeing policies, procedures and controls whilst working closely with senior managers to support strategic aims through financial excellence. Undertakes timely, accurate management of data, supplier payments and process improvements. Ensures best practice documentations are in place. P2P (SAP): Fully conversant in P2P practices and skilfully optimises the processes associated with purchasing whilst recognising that the process extends to include accounts payable/payment and other processes. Experienced at liaising with key stakeholders, reporting on P2P KPI's, and analysing systems/processes to identify improvements. ATTENTION TO DETAIL: Offers strong analytical and reconciliation skills. Uses a keen eye for detail to ensure all work is error free and completed ahead of deadline. Reliably identifies and corrects account anomalies. Demonstrates superb numerical acumen. Relied upon to use analytical mind and creativity to problem solve and arrive at well-considered, timely solutions. COMMUNICATION & COLLABORATION: An articulate communicator who converses clearly, concisely and unambiguously. Instils trust and confidence at all levels. Offers strong relationship management capabilities complemented with the exceptional ability to establish and maintain collaborative relationships with diverse stakeholders.
Transitioned into the role of P2P Officer following the TUPE transfer of P2P services for Metropolitan Police Services to SSCL. Primary accountability is held for monitoring execution of the entire P2P process in a fast-paced environment whilst working as SAP functional subject matter expert. • Expertly oversaw purchase orders, goods receipting under the Materials management (MM) module and ICC and scanning solutions. • Drove an effective P2P process; investigating, proposing and executing the implementation of P2P process improvements identified by the monitoring process. • Delivered multi-faceted helpdesk support and addressed P2P related questions/issues of Infosys or local organisations in the capacity of first point of contact and escalation support. • Produced relevant reports to both Fin Ops and sector management and supported business/key users in user acceptance testing. • Identified unclear process topics, put forward possible solutions and offered expertise/perspective on new processes to be implemented.
Initially appointed as Finance Officer and awarded promotion in 2006 in reflection of capabilities and performance. Primary role focus was on supporting the financial goals of the Metropolitan Police. Responsibility was held for leading a team of up to six Advisers tasked with converting inbound consumer enquiries generated by website and national advertising into sales of firm orders. Remit included core AP activities such as scanning invoices, returning invoices without PO numbers on them, mailing checks to vendors, dealing with queries from suppliers/MPS departments, and resolving disputes/anomalies, • Ensured that processing practices were accurate and correct by applying quality focused desk/system checks. • Successfully interrogated ERP (SAP) to vouch that goods or services were recorded as received in respect to invoices and used invoice scanning (VIM) in conjunction with SAP to process invoices for payment. • Interacted with internal/external parties to ensure that invoices were correctly paid within agreed credit terms. • Played a key role in developing a high performing team culture; delivering training support on a one to one basis to new starters and delivering monitoring, coaching and mentoring. • Optimised efficiency and effectiveness of day to day operations through regular communication with other Team Leaders and Payments Managers, including generating reports and statistics for management teams.
Made a vital contribution to the operations of a busy debt recovery agency; working with high profile clients to maximise debt recovery with optimal efficiency and customer sensitivity. Roles scope included organising outbound calls being made to the customers from the client database. • Awarded responsibility for regularly deputising for Contact Centre Director which involved management of the centre and driving performance to exceed given targets. • Maximised staff/team performance in line with targets through call monitoring, one to one coaching and mentoring.
A role with a competitive security company based providing commercial business with effective crime prevention methods and deterrents. Remit included debt collection and ensuring accounts were settled within trading terms of the company, communication with customers and credit checking. • Maximised debt recovery by taking appropriate legal action with non-payers.