An energetic Project Manager who is able to work under pressure whilst maintaining a high standard of work. Enthusiastic and proactive, used to working with clients on complex issues and within company procedures. Technically and commercially motivated and adaptable to all situations within the Finance, IT, Retail, Travel and e-commerce. SKILLS AND EXPERIENCE · Prince2 certified at Foundation · Practitioner of Agile Project Management (ATERN) · Uses SCRUM techniques to run projects · Experience using RUP (Rational Unified Process) within PMO · Managed budgets between £10k and £1.5 million · Agile methodology trainer for new starters · Manages multiple projects at once · Used to working on time-limited projects where the interface with the customer was critical and where diplomacy and integrity is required. · Experience using the Waterfall methodology to roll out projects with in the retail sector · Programme Management Office experience (EMEA) · Jira ticketing system knowledge. · Magento e-commerce platform
Envoy Digital is a digital web agency providing ecommerce solutions for Magento, Hybris and .net clients. This role as project manager is focused on the Magento and Hybris which includes both green field projects as well as supporting existing clients during functional change. All projects are rolled out using an Agile framework and new projects are taken through a discovery process and then onto to the development life cycle via a number of predefined sprints. • Project lead for multiple Magento e-commerce projects. • Stakeholder management. • Working closely with Programme manager and Account manager to achieve project deliverables. • Experience managing projects within Hybris. • Responsible for logging within Jira and reporting through Confluence whilst managing scrum boards and workflows. • Client/third party relationship management. • Manage and exceed client expectations with regards to project delivery. • Manages project budgets between 150k and 300k on time and within scope • Maintenance and creation of project plans. • Significant knowledge of running Agile projects. • Managing development teams of up to 6 people on and offshore to ensure excellence within project delivery. • Supporting, communicating and managing integrations with a number of third parties including SagePay, Adyen, MailChimp, MNP and Global E and Paypal. • Identifying out of scope items and manages effective change control. • Adhering to Governance Frameworks. • Responsible for financial reporting and invoicing based on payment milestones. • Most recent project managed is within Hybris. Woking with LK Bennett to stabilise & increase the performance on the current site. • Projects delivered include E-Lites, Religion Clothing, Voga, Frontier Games, Pringle, Winser London, Choice and LK Bennett.
Inviqa are one of the leading digital agencies in Europe providing bespoke customer PHP development services as well as for the Magento e-commerce platform. • Project lead on multiple Magento e-commerce projects. • Responsible for client/third party relationship management. • Main point of contact between development, business and client. • Managed project budgets between 150k to 400k. • Used Agile methodology to roll out projects. • Lead teams of up to 8 people. • Management of third party suppliers and integrators. • Managed a number of projects from discovery phase through to the project development life cycle using an Agile frame work (Scrum). • Review and agree commercials on the projects. • Agree a minimum viable product with the client, within the constraints of time, scope and budget. • Prioritise user stories and agree acceptance criteria to allow the development team to run proceed with estimation prior to the commencement of sprints.
Crystal Ski Holidays are part of a global group of travel companies, providing bespoke packaged holidays online and within the TUI retail sector. • Project lead on multiple Java based web projects. • Change control manager for all web platform changes. • Main point of contact between development and business. • Managed internal projects between 10k and 400k • Responsible for continual improvement of business, project and technical process. • Ran projects using a hybrid Agile methodology. • Involved in the building of all business cases for the web platform as well as budget management throughout the project life cycle. • Managed the Programme backlog and prioritised projects with the business. • Influencing senior management in order to define the roadmap for the financial year. • Looked to improve where possible, the current Agile project methodology and project management practices. • Worked closely with I.T change control board to assess and agree change in a controlled environment. • Assisted with strategy planning for future platform improvements. Communicated effectively to inform the business and stakeholders of changes and updates during projects.
Experian QAS are the market leader in contact data management software. • Managed territory and global software development projects for contact data management solutions within time, scope and budget as a part of the Experian 2QAS PMO. • Followed RUP/QUP based methodology. • Responsible for internal stakeholder management throughout the project life cycle. • Frequent communicator to Programme and assurance board. • Management and mitigation of risk during projects. • Managed budgets between £50k and £200k. • Responsible for running the EMEA Programme for FY12/13. • Took ownership and rolled out process change to the QUP methodology. • Managed different phases and iterations during the projects from inception through to transition.
Global Blue operates one of the world’s biggest Tax Free Shopping networks. • Managed the development and QA resource throughout the development lifecycle for integrated payment solutions for POS and terminal. • Allocation of development resource to the projects to ensure timely software delivery. • Daily and weekly communication with project owners and stake holders. • Regular updates to the rest of the business on issues, risks and current project priorities. • Worked in virtual scrum teams to manage product backlog and focus on burn down. • Helped improve the communication between I.T and the business team. • Responsible as scrum master, for planning sprints over a 1-4 week period. • Allocated appropriate support to the implementation team for pilot customers. • Experience using scrum factory as the software tool to manage development objectives • Responsible for release and configuration management including identifying requirements for regression testing
National Book Tokens are a provider of redeemable book tokens that can be used across all major book stores and online retailers within the UK. • Delivered a £1.5 million plus project, managing change, product development and the commercial considerations for National Book Tokens • Responsible for communication between the operations team and senior management. • Managed a 6 man operational team to deliver the successful pre pay solution. • Solely responsible for the I.T integration project ensuring the role out of the solution to the 4 Biggest UK bookshop chains: Waterstones, WHS, Blackwell’s, and British Bookshops. • Managed third party I.T host (FIS) to ensure the specification was met as per the NBT business requirements. • Managed and controlled all change within project. • Communicated through out the business to ensure all project stakeholders had regular updates via weekly and monthly communication plan. • Used the waterfall methodology to deliver a prepay project. • Managed post project support for merchants. • Carried out and defined the plans for User Acceptance Testing and live Piloting of all chain Merchants. • Attended technical and pre sale meetings to determine future product rollouts and fed back to the senior management team. • Solely responsible for the project handover to the operations team including the creation of a knowledge base which was distributed throughout the business.