Certified Microsoft Dynamics CRM Architect & Developer (SC Cleared)


• Extensive Knowledge of Microsoft Dynamics CRM 2016 to 3.0 (Customization, Configuration, Deployment, Plugins Development, Workflow, XRM, System Integration, Adxstudio Portal) • Professional Web Programming & Technologies [ .Net Framework, ASP.NET, C#, XML, WCF, Web Api, Entity Framework, ADO.NET, HTML, JavaScript, CSS] • Databases [Microsoft SQL Server (T-SQL, Stored Procedure, UDF’s ,ERD, OLAP), MS Access, MySQL] • Managing Application Development in Agile Development Methodology fashion. • Business Reporting [MS SQL Server Reporting Services, Power BI, Web-Based Report and Charting]. • Managing Business Application Development, Design & Integration in various sectors including Public Sectors. IT management, Project Delivery and Team Management.

Key Skills
  • Microsoft Dynamics CRM 2016
  • Customization
  • Configuration
  • Deployment
  • .Net Framework
  • HTML

Work Experience

Senior Architect and Developer - Microsoft Dynamics CRM 2016

Skydive Dubai6 months

Skydive Dubai is the world’s premier skydiving locations. An extraordinary vision. An innovative spirit. A dream to fly. Today Skydive Dubai is world renowned for its extraordinary and innovative pursuit of excellence in aerial sports, holds multiple Guinness world records, and has developed two of the foremost skydiving locations worldwide. • Gathered business requirements from different stakeholders in Skydive Dubai and prepared Functional Requirement Document. • Prepared Proof of concept • Successfully implemented and developed end to end Drop zone operation solution in Microsoft Dynamics CRM 2016 and XRM. • Developed multiple modules including Manifest Management, Loft Management, Skydive School, Customer Services, Booking System, Scheduling, Store Management • Integrated Skydive XRM system with other system including Website, SMS and Email • Designed and implemented custom CRM plugs-ins and workflows • Data Migration from the legacy system • Maintaining Data Dictionary for various purposes including integration and migration • Designing Business Reports • Set up development, staging and production environment Technologies: Microsoft Dynamics CRM 2016, C#, ASP.NET, MS SQL Server, Reporting Services, Web Services

Senior Architect and Project Lead - Microsoft Dynamics CRM 2016

Yalla7 months

Yalla Eat (Let’s Eat) is one of the top Online Food Ordering portal. Main responsibilities were included to prepare strategy for a successful development and implementation of Microsoft Dynamics, Website and integration with other systems including back office system and Ordering Machines. Yalla Eat back office system was developed in Microsoft Dynamics CRM 2016 included Restaurant Management, Orders, Vendors and Suppliers Management, Customer Services. Yalla Eat project goal was achieved with in designated time frame. Technologies: Microsoft Dynamics CRM 2016, C#, ASP.NET, MS SQL Server, MS Reporting Services, Web

Microsoft Dynamics CRM Architect and Developer

Fine + Rare1.5 Years

FINE+RARE has grown into one of Europe’s largest fine wine merchants operating from offices in London and Hong Kong speaking thirteen different languages, selling wine to all corners of the globe. Duties: • Gathered functional requirements and design documents to implement Dynamics CRM Solution. • Customized and configured Microsoft Dynamic CRM as per the requirement. • Developed custom code and configuration for CRM Plugin, Workflow activities, Client-side Form Logic, entity/form customization. • Integrated Microsoft Dynamics CRM with Bespoke System WineDesk Broker System, WCF& Website • Manage, Configure and Customize key data, including migrating data • Assist in the testing of the Dynamics CRM system including: test script creation and systems integration • Assist in the full lifecycle of CRM implementation projects. • Designed business Reports • Data Migration from legacy system • Setup Dynamics CRM environments (Development, Test and Live environments) Technologies: Microsoft Dynamics CRM 2015, C#, ASP.NET, MS SQL Server, MS Reporting Services, Web Services

Sr. CRM Solution Specialist and Architect

Northgate Information Solutions UK 6 months

Northgate is one of the top UK IT company provides technology solutions and services for human resources management through our NGA Human Resources division, while Northgate Public Services provides solutions and services to public sector organizations. Duties: • Major responsibilities included gathering client’s business requirements, analyze client’s requirements • Solution development and implementation as per the requirements in Microsoft Dynamics CRM and XRM • CRM Customization including entities, forms and processes. • Integrating Northgate Back office system with Microsoft Dynamics CRM. • Developed business logics in Plugins and workflows. • Developed Integration Framework for Dynamics CRM with legacy system. Technologies: Microsoft Dynamics CRM 2011, C#, ASP.NET, MS SQL Server, Reporting Services, Web Services Projects undertaken at Northgate Information Solutions: • Customizing, Developing Dynamics CRM 2011 for UK Council Housing System • Front office Integration system With Housing back office system

Development Manager (MS Dynamics CRM)

GRI London5 Years

The GRI - Global Real Estate Institute is the foremost organizer of top-level pan-European conferences in the real estate industry. Duties: • Managed robust application development team to Design, Develop and Customize Microsoft Dynamics CRM and Web-based Applications, • Integrating Microsoft Dynamics CRM with Web Portal which was a business networking and information portal for real estate industry. • Planning & defining application tiers, frameworks, components types and interfaces and requirement for the web portal. • Migrating MS Dynamics CRM 3 to version 4 and then Dynamics CRM 2011. • Gathered user requirements and translate them into technical requirements, Managing teams members, Integrating Dynamics CRM with other system, Development Strategies, Application Deployment, Testing and Users Training. • Designed Business Reports Technologies: Microsoft Dynamics CRM, C#, ASP.NET, MS SQL Server 2005/2008, XML & Web Services. Projects undertaken at GRI London: • Events Management Solution in Dynamics CRM 2011 • Real Estate Events Web Portal • Web Portal Integration with Dynamics CRM 2011 • Migrating Microsoft Dynamics CRM 3.0 to 2011 • Data Migration from Legacy System to Microsoft Dynamics CRM 3.0

Integration Engineer

MyThings 12 months

MyThings.com is a multi-functional web portal providing services like UK’s largest stolen properties database, organizing & managing valuables online, lost and found services etc. Duties: Responsibilities included developing and integrating n-tier applications for the UK biggest Auction Houses, Police Forces, Retailers and Jewelers with the MyThings back office system. Technologies: C#, ASP.NET, SQL Server and XML Web Services. Projects undertaken at MyThings (UK): • Integrating UK Police Forces and Auction Houses system with MyThings back office system. • Web Portal Development for Stolen Items

Senior Web-Based Application Developer

Al Waha TV 12 months

Al Waha TV is a Cultural TV Channel based in Dubai Media City. Al Waha promotes the regions identity through several manifestations of the Gulf Culture. Al Waha broadcast News, Sports, Drama Serials, Cultural Films, and Documentary. Duties: Worked as a Senior Web-Based Application Developer for Al Waha TV in Dubai Media City. Responsibilities at Al Waha TV was to Develop Media Applications, News & Message Ticker and Voting System. Technologies: ASP.NET, C#, MS SQL Server 2000, XML, Web-Based Reporting Projects Undertaken at Al Waha TV Dubai 1. SMS Moderator System: Processing SMS Messages, VIP and Control Room Messages. Voting System, Assigning User Nicknames, Web-Based Reporting. 2. SMS (Mobile) to TV [PubliTronic, RTic, TemplateR and IPanel] Functionalities: Message Ticker, News Ticker, On-air Voting, Other Messages. 3. Web to TV: Send Text Messages from Website to TV 4. Video (Tape) Library System: Generating Daily Event Chart for 8 hours loop, Creating List of all Programs and Episodes, Dub List Details, Tape Timing Calculator (PAL).

Sr. E-Commerce Specialist

Technologies - Shk. Mohammed Bin Rashid 3 Years

Role: Supervised technical activities during project development. Compose project plans, impart project proposals and process flow reports to corporate clients and correspond with development team. Designed system specifications and ensure effective documentation of projects. Professional Graphics designing and programming is an enhancement to the entire work profile.

Web Developer

Hirakee Technology2 Years

Hirakee Technology is a Graphic & IT solutions company specialized in corporate identity design, websites design, high end multimedia, and robust database applications. Role: Worked as a Web Developer & Designer, Responsibilities included Project Plans, RFP’s, System Design, Process Planning, Analysis and Development.